Returns & Refund Policy
Welcome to Buysoeasy.store. The following terms and conditions apply to all orders placed on our website.
After finalizing the checkout of an order, you may adjust its information by contacting us firstname.lastname@example.org within 12 hours. If you do not make any changes to your order within 12 hours, the order will be sent to production, and you will have to waive the right to adjust the order details or to cancel it.Other than where goods are faulty, you have no rights to cancel any order or return any goods purchased and all orders are final.
Return & Exchanges
1. Please contact our customer service first in case you want to return items. We will try our best to help you and offer you return details. The customer service email address is email@example.com.
2. If your product arrives damaged or broken, please help us by sending clear photos with good lighting for every product affected. The customer does not need to pay return shipping, a restocking fee and any other charges.
- Photo(s) of quality issues and any damaged parts of the actual product received;
- Photo(s) of the inaccurate product delivered (in case of incorrect color/design from original order);
- Photo(s) of the size tag and the entire item when measured with a ruler (in case of incorrect size from original order);
- Photo(s) of the original shipping label of the product received.
3. All items must be returned in their original condition and packaging, unworn, unwashed, with all tags clearly attached with any related accessories that were included. Product returns that are soiled, have been altered in any way or do not conform to the above will not be accepted.
4. We aren't responsible for return or exchanges due to the buyer choosing the wrong size/color or because they don't like the item (no product defects).
5. Please do not send back your item(s) until we reply back to you with the appropriate address – this is not the same one displayed on your parcel. We cannot be held responsible for any parcels sent to the incorrect address.
Return Address: 440 north main street, Andover, Ohio US 44003 Tell: +18144310637
Buyers assume all risks when choosing the style and fit of their purchase. To better help you in choosing the right size, we have made available a size chart in each product page.We only replace items if they are defective or damaged.
REFUNDS (IF APPLICABLE)Method of refund: All refunds will be credited to your original form of payment.
Product condition: the item be like new in order to return
Refund contact info: send email to firstname.lastname@example.org
Charges : The customer need to pay return shipping
Time : 30 business days(after receiving the items)
We will offer a full refund of items you have returned. The refund will be issued to the original credit card you used to purchase the item(s).The refund is takes to be credited within 10-15 business days depending on the payment method. If you have any question, please feel free to contact us at email@example.com.